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# Assumptions of the Onyx platform

![](https://storage.crisp.chat/users/helpdesk/website/22e912388a86360/03c60b95-da1f-4f38-b76c-dfba49_1sxgf6o.jpeg)

As Onyx is a managed WordPress hosting platform, there are a few assumptions that we have to make to ensure that the managed features are able to work as intended:

#### **Single Sign-On (SSO)**

In order for SSO to work, we assume that both`wp-admin` and `wp-login.php` are located within`/var/www/html`. If these are moved manually or with the use of a third-party plug-in SSO will no longer function.

#### **Staging & Backups**

In order for Staging, cloning and backups to operate, we make the assumption that `wp-config.php` is located within `/var/www/html`.

If this is not the case, any attempts to stage/clone a site will fail with an error and the automatic backups will not be generated.

#### **Default Plugin installation**

*   To allow the installation of our default plugins (Including LiteSpeed cache and your CDN),`wp-content` needs to maintain it's name. If this is changed manually or via a third-party plugin, the default plugins will no longer be installed automatically and may cease to function.

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