> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://krystal-dev.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Hosting or streaming video

It's becoming more common to include videos on websites - for testimonials or to promote content etc.

Krystal doesn't permit the hosting or streaming of video from any of our Cloud, Premium or Business packages.

But don't despair - there is a solution. You can host your video or live stream on a platform like YouTube or Vimeo (and others) and embed the content into your web page.

| If you need to host or stream video directly from your site - or offer video downloads then we do allow this on our VPS or Dedicated server packages (subject to Terms & Conditions and Acceptable Use Policy).

Most modern Content Management Systems - including Drupal, Joomla and WordPress either have video embedding built-in or available via a plugin or module - and you may find this an easier way to include videos on your site.

We've included instructions below for obtaining the embed code from YouTube and Vimeo for manual inclusion.

### Getting video embed code from YouTube

1.  Navigate on YouTube to the video you'd like to embed.
2.  Beneath the video you'll see a **Share** option - click it.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/b998055b914b5000/b22a0b48-ac4b-4ff8-9fb9-ae4af3_1a8refi.jpeg)
    
3.  In the window that appears click the **Embed** icon.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/41a72b934a263400/d414b52f-cb7b-4609-9dfe-1b8cea_gtf7k6.jpeg)
    
4.  You'll now see the iframe code that you can copy & paste in to your site.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/349a6db0e8e0ca00/d9eac139-2ed8-48bf-9d0f-a01675_1p21dus.jpeg)
    
    There are additional options you can select below the embed code. You can also add or remove options from the embed code. The following [YouTube guide covers some of these options (external link opens in a new window)](https://support.google.com/youtube/answer/171780?hl=en-GB).

### Getting video embed code from Vimeo

1.  Navigate on Vimeo to the video you'd like to embed.
2.  Beneath the video you'll see a **Share** option - click it.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/9197d2e17d8c6000/12ad9d8e-2c15-4cfe-b0c0-abde2c_crqngt.jpeg)
    
3.  Copy the embed code and paste this in to your site.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/4f594a2efad3f800/6ac99903-eb3f-4eb8-a14a-a315d3_l9o7e5.jpeg)
    
    Clicking **+Show options** just above the embed code will show additional options that can be selected as required.
    
    ![](https://storage.crisp.chat/users/helpdesk/website/e6615f611de4d000/0640a1b9-7ace-4543-b8ef-fe697d_skekaa.jpeg)
    

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