> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://krystal-dev.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Initial WHM configuration

WebHost Manager (WHM) is the central control mechanism for your hosting service.

WHM allows you to create custom hosting packages and manage your customer’s cPanel accounts. Each of your customers gets their own cPanel hosting account within your reseller account.

Your WHM details are provided on your Welcome e-mail, which would have been issued when your account was set up with us. We have a separate guide detailing how to [Access WHM](/reseller-guides/how-do-i-access-whm-web-host-manager).

There are some initial steps required to configure WHM - we have separate guides for each - please step through each one before moving on to install WHMCS.

1.  [Set up WHM Feature Lists](/reseller-guides/managing-whm-feature-lists)
2.  [Set up WHM Packages](/article/0dnfu7mgbx-managing-whm-packages)
3.  [Customise your Account Suspension page](/article/2vxpfuxzbg-customising-the-account-suspension-template-in-whm)

**Next Step:** [WHMCS - Start Here - Installation and Setup Index](/article/snina353ow-whmcs-start-here-installation-and-setup-index)

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