SpamExperts (7 of 11) - Checking your delivery logs
This article will show you how to access SpamExperts Email Protector and check your delivery logs. The logs can help you determine if a message was received at all by the SpamExperts filters, and whether or not the message was treated as spam.
cPanel > Email > SpamExperts
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On the next screen you will see a list of domains within this cPanel account - click 'Login' to enter the SpamExperts configuration for that domain
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Click the Logs button.
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You'll then see the Log Search screen with results populated below. The default Query Rule will show all email received for the previous 1 week. You can click in each rule field and select options to be as specific as you need or add additional query rules.
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You will be able to perform some actions on individual emails within this log screen - but if you want to release emails from quarantine or other Spam actions you should visit the Spam quarantine log instead.
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Accessing SpamExperts
cPanel > Email > SpamExperts
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On the next screen you will see a list of domains within this cPanel account - click 'Login' to enter the SpamExperts configuration for that domain
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Accessing the mail delivery logs
Click the Logs button.
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You'll then see the Log Search screen with results populated below. The default Query Rule will show all email received for the previous 1 week. You can click in each rule field and select options to be as specific as you need or add additional query rules.
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You will be able to perform some actions on individual emails within this log screen - but if you want to release emails from quarantine or other Spam actions you should visit the Spam quarantine log instead.
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Updated on: 24/01/2024
Thank you!