> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://krystal-dev.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# SpamExperts (7 of 11) - Checking your delivery logs

This article will show you how to access SpamExperts Email Protector and check your delivery logs. The logs can help you determine if a message was received at all by the SpamExperts filters, and whether or not the message was treated as spam.

##### Accessing SpamExperts

cPanel > Email > SpamExperts

![](https://storage.crisp.chat/users/helpdesk/website/c3d6f84dac9dd000/961f07b9-abf2-427f-bafb-4618c5_nfv0pk.png)

On the next screen you will see a list of domains within this cPanel account - click 'Login' to enter the SpamExperts configuration for that domain

![](https://storage.crisp.chat/users/helpdesk/website/434103729d999000/d3185d17-e7c2-4f51-b600-c4f87c_vjrp4m.png)

##### Accessing the mail delivery logs

Click the **Logs** button.

![](https://storage.crisp.chat/users/helpdesk/website/86b2a04701be9000/5443e3da-17eb-4e2c-9913-bb183a_fwic6s.jpeg)

You'll then see the Log Search screen with results populated below. The default Query Rule will show all email received for the previous 1 week. You can click in each rule field and select options to be as specific as you need or add additional query rules.

![](https://storage.crisp.chat/users/helpdesk/website/8462560300978800/8d07710b-685b-44fb-9b0c-9947c3_jf0enp.jpeg)

You will be able to perform some actions on individual emails within this log screen - but if you want to release emails from quarantine or other Spam actions you should visit the [Spam quarantine log](/email/spam-experts-checking-your-spam-quarantine-5) instead.

* * *

* * *