Articles on: Getting Started

How do I login to my hosting's cPanel control panel?

cPanel is where you configure the various features of your web hosting. Your cPanel login details are contained within your welcome email.

cPanel can be accessed directly (via cPanel username and password), or via a single-click button in your Krystal Client Area - details for both routes are contained in this article.

We have a separate article on changing your cPanel password and finding your cPanel username.

Reseller ClientsYou will need to direct any queries about access to your cPanel, email account or any other facets of your service to your reseller.

Accessing cPanel via your Krystal client area

Start by logging in to your Krystal Client Area - link opens in a new window.

Click My Services or select Services > My Services from the menu.

Click Manage Product to select the correct package.

Then click the Login to cPanel button.

Accessing cPanel directly

If you've purchased your domain and hosting together from Krystal then your cPanel can usually be accessed via https:``**your-domain**``/cpanel e.g. if your domain is example.co.uk then you'll use https://example.co.uk/cpanel

If your domain name does not resolve to our server's IP address (usually because your nameservers are not set to Krystal's), then you will not be able to access your cPanel account using your domain name. In such cases, you should instead log in to cPanel using https://serverhostname/cpanelYour home server name is given in your welcome email you received when you joined Krystal or we have an article on finding out your home server name.

Updated on: 24/01/2024

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