How to cancel a cPanel hosting account or domain
||| Domain renewals are independent of your cPanel and must be cancelled separately if you do not want them to renew.Canceling your hosting package will not automatically cancel any domains you have registered. Please check any domains you have registered, and if you do not wish to keep them, please ensure that auto-renew and auto-invoice are disabled. Instructions to do so are included in our guide on managing domain renewal.
To cancel your cPanel hosting service, you will need to be logged inFew readersHow quickly will my purchase be processed?
New Cloud, Premium/Business & Reseller accounts
Once you've signed up to your new service, it will automatically create within a few minutes, and your welcome email will be sent to you with your login details once completed.
Hosting Upgrades
Upgrades within the same type of hosting e.g. moving from Shared - Amethyst to Shared - Ruby are instant and do not incur any downtime.
Upgrades between hosting types (e.g. Cloud > Premium/Business > Reseller) involve moving your accountFew readersWhat payment methods do we accept?
Krystal currently accepts payments via credit or debit card, bank transfer and PayPal.
| Invoice payments will only be taken automatically when you have a valid Credit or Debit card registered on your account.PayPal and bank transfer payments must be made manually.
To make a payment on an invoice, please login to your client area and head to the Billing > My Invoices and select the invoice to pay.
When making payments via bank transfer, please set the reference of the transfer to your invFew readersHow Do I Change My Payment Card Details?
To add a card to your account, or update your card details you will need to visit your Krystal Client Area.
From the Billing menu, click on Manage Payment Card.
If you have a card on file, you'll be able to delete it by clicking Delete - but be aware that if you do this, we will no longer be able to collect automatic reFew readers