• What is a domain name?

  A domain name is exactly what it says on the tin. It is a name - a reference. Nothing more, nothing less. It's a bit like registering a trademark. The trademark has a registered owner. By looking up the trademark at the patent office you can find out the address of the company who owns it. In the same way, computers interrogate the DNS (Domain Name System) to determine the Internet (IP) Addresses associated with the domain. Clearly, if you sold the company name to someone, that doesn't necessaFew readers

• How to add a new website as an Addon domain

  If you'd like to add a new domain, on which you'd like to run a new website you'll need to add it as an Domain within the "Domains" option. Addon domains count towards your number of unique websites. Addon domains can have their own unique email accounts. LogFew readers

• Useful DNS tools during configuration, migration and propagation

  The Domain Name System is what binds (excuse the pun) the internet together. By configuring DNS NS (NameServer) and the various other DNS records we can ensure others on the internet know how to connect to us and more. But DNS can be tricky and these tools can help you check whether everything really is set up okay, or whether there's a problem somewhere. The following are external websites, not in any way affiliated with Krystal, but they are our go-to tools for checking what's going on withFew readers

• Managing DNS using cPanel Zone Editor

  DNS stands for Domain Name System - simply it's the system which converts friendly URLs (Uniform Resource Locators), like www.krystal.uk to IP addresses - the unique numbers that all sites and services on the internet have to enable them to connect with each other. The most common DNS records are A (Address) records, CNAME (Canonical Name, or alias) records and MX (Mail Exchanger) records - whilst there are many other types of records these are the most common ones you will likely need to editFew readers

• How to reduce your number of unique websites

  Reducing your Unique Websites The Ruby package and all Business hosting packages can host multiple sites. But, how you add or create a new site can vary depending on what you're trying to achieve. This guide gives some tips to reduce your number of unique websites.Few readers

• How to add a new website as a Subdomain

  There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. This guide covers how to add a Subdomain cPanel DOMAINS If you'd like to run an additional website using an existing domain you'll need to add it as a Subdomain. For example, you may run a chain of restaurants and branches in different cites. Your main site is www.restaurant.co.Few readers

• How do I enable WHOIS Privacy on my domain?

  WHOIS Privacy is enabled by default on every domain name that is registered, renewed with us and/or transferred into us from any external third party domain name registrar. For reference, there is NO additional cost for this service - it's included for free! The only time WHOIS Privacy would be disabled would be by request. You may see the following article should you wish to disable WHOIS Privacy on your domain name with us.Few readers

• What is WHOIS?

  WHOIS is a query / service that provides information in relation to a registered domain name such as the domain registrant/technical/billing contact information, domain availability, domain registrar, nameservers used and key dates (being registration, latest update and expiration dates). Internet Corporation for Assigned Names and Numbers (ICANN) policies require all domain registrants keep their contact information valid and up-to-date to help prevent fraud and identFew readers

• The difference between a sub-domain and a sub-directory or folder

  When your cPanel account is created it uses your primary domain e.g. example.co.uk You'll notice there's nothing in front (e.g. www.) or behind (e.g. /blog) your domain name at this point. Sub-domain - the part in front of the domain name Within cPanel Domains you'll see an option to add a Subdomain. This can be used to create separate copies of websites or installing specific software, like forums or a stFew readers

• How do I assign nameservers to a domain?

  This article shows you how to set the active nameservers for your domain name. Your domain name must be registered with Krystal, otherwise the changes made on our systems will not have any effect. Log into your Krystal Client Area using your registered email address and password. Click on My Domains Click the Manage DomaFew readers

• Understanding Primary, Alias (or Parked), Addon and Sub domains

  We understand that the types of domains can be confusing. This article will help you understand the difference between all the domain options and assist you in adding additional websites/domain names to your cPanel account - whether that’s a Subdomain, Addon or Alias (previously called Parked) domain. Quick Reference This table gives you a really quick overview. We have separate guides giving more detail about each type of domain and how to add them to your account. All Krystal Cloud andFew readers

• Do I need a domain privacy service?

  In the past, many domain registrars have offered a domain privacy add-on service when purchasing domains. This service redacts from public WHOIS lookups all private contact data. Since the General Data Protection Regulations (GDPR) came in to force in 2018 this data is now redacted by default - which for the most part makes any domain privacy service redundant. Krystal Hosting no longer sells an additional domain privacy service.Few readers

• How do I disable WHOIS Privacy on my domain?

  If you would no longer like your personal information hidden from WHOIS queries, you may opt-in to showing your personal information (there is however no benefit to doing so as this may lead to you having spam/advertisement calls/emails). To disable WHOIS Privacy (applicable for non-UK domain names), you would need to please contact our support team by raising a ticket request here. Please note, if you have disabled WHOIS Privacy and would like that re-Few readers

• Transferring a .uk domain name to Krystal

  The first step to moving your domain names to Krystal is to create an order with us. Transferring a .uk domain name is free of charge and you will not be charged again until you are next due to renew the domain. Login to your Krystal Client Area and click on Domains Transfer Domain to Us from the left-hand menu. If you don't have a customer account with us yet you can Register here. Under the Domains drop-down clickFew readers

• How do I setup custom nameservers?

  Custom nameservers allow you to use your domain name in the nameserver name - e.g. if your domain is example.co.uk you would be able to use ns1.example.co.uk and ns2.example.co.uk For shared hosting customers, whilst it is possible to set up custom nameservers for your domain we recommend using our default nameservers. Setting up custom nameservers is more often performed by resellers to provide their branded nameserver details to clFew readers

• What are Krystal's NameServers?

  We have two sets of Nameservers depending on what server you are hosted on. Cloud/Premium/Business - Non-reseller packages For all cloud/premium/business web hosting packages (names ending krystal.co.uk / krystal.uk) the nameservers and their IP addresses are: ResFew readers

• What happens when domains are left to expire

  gTLD (generic Top-Level Domains) and ccTLD (country-code Top-Level Domains) domains have slightly different life cycles. In both cases, though, when a domain has expired, after a certain period of time, it will become available to the public for registration again.Few readers

• How to add a domain as a website Alias

  Add a domain to an existing site (Alias) There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. If you'd like to add a new domain - but just have it display the same content as an existing website you'll need to add it as an Alias domain. Alias domains can have their own unique email accounts. Log into cPanel and navigate to the DoFew readers

• Setting up Reverse DNS (RDNS) PTR records for VPS or Dedicated servers

  DNS provides a way to map a server name to an IP address e.g. www.krystal.uk = 77.72.0.35 It also provides, via Reverse DNS (RDNS), a way to do the reverse check, from an IP address to a server name via PTR records. This can be particularly important if you are running an email server. Remote mail servers will often perform an RDNS lookup to ensure that the IP address the request came from matches the domain name of the incoming email. If you don't have RDNS setup your email may not be accepteFew readers

• Domain ownership verification

  On January 1st 2014 ICANN (Internet Corporation for Assigned Names and Numbers) changed the RAA (Registrar Accreditation Agreement). The revised RAA has vastly tightened up the responsibilities of domain registrars and registrants alike in a bid to rid the internet of orphaned and lost domains (i.e. domain's for which the registrant's contact information is not available or invalid). This also helps avoid disputes over ownership. All domain names must have accurate contact information associateFew readers

• How to check and update your domains contact details

  When a domain is registered you are required to supply contact information. For .uk domains there is just a primary contact. For most other domains there are four - Owner, Admin, Billing and Technical. It's really important that you keep your domains contact details up to date to avoid losing your domain - if you can't be contacted at domain renewal time your domain may expire and you may lose it. You can check and update your domains contact details within your Krystal Client Area (https://kFew readers

• How do I transfer a domain away from Krystal

  The process for transferring a domain to another registrar is different depending on the domain's extension. Please use the links on the left, or scroll down to view the correct instructions for your domain. For .uk domains (.co.uk/.org.uk/.me.uk etc) .uk domains are also known as ccTLDs. A ccTLD is a country code Top Level Domain. ccTLDs are managed within each country by a nominated registration body. In the UK, that body is Nominet. You can visit their website at noFew readers

• Verifying and Adding Remote domains to cPanel

  At Krystal, we take security very seriously. This means we do not allow remotely hosted domains to simply be added to cPanel, as this would allow you to add any domain name, regardless of where it's actually registered. This can open up many options for abuse, including intercepting mail or spoofing email addresses. How do I add a remote domain? When you add a Domain into cPanel, this will check for the following: If the Domain points to the server you're adding it to by checkingFew readers

• How do I transfer a domain to Krystal?

  Transferring a domain name can seem rather intimidating if you haven't done it before, but do not panic! Transferring a doman name is actually a pretty simple process! For .uk domains (.co.uk/.org.uk/.me.uk etc) Transferring a .uk domain name is generally cFew readers

• Transferring a non .uk domain name to Krystal

  Please note: In order to transfer your domain name, you will need to unlock your domain and obtain the EPP code. This will need to be done via your current registrar. Click the dropdown below for a link to other registrars transfer guides. CLICK HERE FOR EXTERNAL TRANSFER GUIDES! 1&1 IONOS 123-Reg (https://www.123-reg.co.uk/supportFew readers

• How to manage domain renewal and auto-renewal

  This article will show you how to manage the auto-renewal settings for your domain names. This article assumes that you have already successfully logged into your Krystal client area.Few readers